"PICODEL" is a trademark of Apne Area Mein Online Private Limited (“Company”), a company incorporated under the Companies Act, 2013 with its registered and corporate office at 1st Floor, CIII, S M Joshi College Campus, Hadapsar, Pune in the course of its business. The domain name picodel.com is owned by the Company .
User is primarily a Customer who is using PICODEL on any media ie. App /Web / Our Partner Apps to place an order.
The collection, Storage and Use of Information Related to User :
We may automatically track certain information about you based upon your use/exploration on the website. We use this information to do analysis on our user's demographics, interests, and behaviour to serve our users in better way. This information is compiled and analyzed on an aggregated basis.
This information may include
(i) the URL that you just came from (whether this URL is on the website or not),
(ii)which URL you next go to (whether this URL is on the website or not),
(iii)your computer browser information,
(iv)your IP address, and
(v)other information associated with your interaction with our website/app. We may also share your Mobile IP/Device IP with third party(ies) and to the best of our knowledge, and representations given to us by these third party(ies) that the information shared by us for analysis is not stored by them.
We also collect and store personal information provided by you from time to time on the website/app. The purpose to collect and use such information from you that we consider necessary for achieving a seamless, and efficient experience, customized to your needs including:
To enable the provision of services chosen by you / and give you same preference without asking you again;
To communicate necessary account and product/service related information from time to time;
To allow you to get hassel free quality Customer Care.
To comply with applicable laws, rules and regulations of the country; and
To provide you with information and offers on products and services,
To provide regular updates on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.
Where any service requested by you involves a third party(ie including but not limited to Delivery), such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.
To use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any offers/ contest; and to send you promotional materials from contest's sponsors or advertisers.
If you allow PICODEL to access your contacts (including contact number, email id etc.), it enables PICODEL to subscribe you and your contacts to PICODEL promotional emails, messages, ongoing offers etc., and through this permission you and your contacts will be able to access a variety of social features such as inviting your friends to try our app, send across referral links to your friends, etc. We may also use this information to make recommendations of grocery items you placed. This information will be synced from your phone and stored on our servers.
The Company does not have Payment gateway, so we will not collect /use your financial information for any purpose.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
Company use data collection devices such as “cookies” on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Company offers certain features that are only available through the use of a “cookie”.
If you send the Company personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities on the website, the Company may collect such information to help you in future in better way.
The Company does not retain any information collected for any longer than is considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.
The website may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control.
Choices Available Regarding Collection, Use and Distribution of Information
To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures. For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the website, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.
Please note that the Company will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to firstname.lastname@example.org for necessary action.
Communication with Company
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: email@example.com.